Increasingly frequently, the inhouse team reported daily management headaches with Magento 1. But when Adobe announced that the original platform would no longer support payment processing app, Opayo, (formerly Sage Pay), it was the right time to migrate to the more advanced, enhanced Magento 2.

During their discovery session, we learnt that the existing stock management system was complicated, tedious, and time-consuming; promotions were complex and therefore, it was easy for errors to occur. Improvements were required to streamline customer orders of fabric swatch samples and glitches within the integration of their cloud-based CRM, SalesForce, was also restricting company growth.